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Advised to buy hearing aids in 2021 to avoid price hike. Was told Hearing life had an agreement with insurance company so that if we bought our hearing aid before the end of the year that we would owe nothing. Over 18 months later we started receiving bills for combined total of over $3000.00 for the hearing aids my wife & I bought.
Talked to district manager and he said he would get it resolved as he was familiar with the issue. Never heard from him again. His telephone number is always busy - called over a dozen times. Customer service is difficult to get through to and of no help when you do get through. One exception is the last call made where the representative said she could not help, but she promised to bring it up to her supervisor and I will be contacted.
Pretty much very frustrating trying to get issue resolved. Next step if supervisor doesn't have valid answers is to forward everything to an attorney.
Tip for consumers:
Go somewhere else even if your insurance lists them as being the only ones in their network.
Products used:
Hearing aids
Kenneth A. G.'s review of HearingLife earned 4 Very Helpful votes
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