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Kenneth W.

Contributor Level

Total Points
80

1 Review by Kenneth

  • Xenon Pro

1/7/23

Received HID kit for Xmas 2021, By spring of 2022 the lights started to flicker then went out. If I cycled my automatic headlight control I could get them to fire. XP Techs said light was good but but my vehicle was bad, GMC Tech said the lights were junk. I tossed my halogens so I was stuck so I had to order warranty replacement. Whole kit for $40 shipping What kind of lifetime warranty is that, total rip-off. Installed and they never worked correctly, still having to cycle them on and off to get them to work. Pulled into the driveway yesterday and saw smoke coming from under hood. HID Light started to burn/melt. Time to move on

Tip for consumers:
AVOID LIKE THE PLAUGE

* Xenon Pro attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Dave L. – Xenon Pro Rep

Hi Kenneth,

Thank you for your review and for bringing this situation to our attention. One of our Senior Managers will contact you to better understand the problem and resolve the issue to your satisfaction. We look forward to speaking with you.

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