Within minutes of "booking" I did not receive a confirmation of my reservation. The page reads still in process. I called the agent immediately. The agent said that Spirit airlines has no flights for the days booked and they cannot accommodate my family. The reservation was not confirmed, booking was on hold, and the ticket class was not available. Someone called and tried to switch my travel time for another day for an extra cost of $16 per passenger. I asked to cancel ASAP. The agent refused. Then hanged up on me. PLEASE STAY AWAY and be careful who you book through.