I would recommend that you do not do business with this moving company. I contacted North Van Lines about a move from NY to CA. They provided me with a quote of $14,890 after I spent 30-45 minutes sharing the details of ALL the belongings in my home. There were not surprises, they had a list of 146 items outside of what could be put into a box. When the movers showed up they said that the final cost would be $30,000, over 100% more than the quote. They required a $3,700 deposit and refused to refund the deposit after they so grossly under estimated on the quote. The team of people including management: William, Mimi, Luz are some of the most unprofessional people that I have engaged with in business. I can't say enough about how unethical they are... I would strongly recommend that you do business with someone else.