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Ordered a pack of 5 led bulbs worth £18.50, took longer than informed to arrive, had to chase them up beofre they despatched. When arrived 2 of the bulbs were faulty. LITB want me to pay return postage of £8.50 tracked to send goods back to Poland before they refund. I have offered to return goods if they pay for postage prior to sending. Customer services never answer a question directly just keep giving the same old waffle no matter what you ask.
Cheap goods guess you get what you pay for
Kev F.'s review of LightInTheBox earned a Very Helpful vote
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Prodotto interessante e di buona fattura. Peccato che non mi piaccia la sua indossabilità
This is Pinni from Lightinthebox. I am glad to help. After review your case, i had conducted ticketId=15050429 in our ticket center and provide a solution for your case. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.