I received my products within 2 weeks of ordering. After reading several negative reviews here, I wasn't sure I'd even get my order. However... I think the problems previously stated may have been resolved. Maybe covid impacted processing?
Customer service/live chat answered all my questions within 1-2 hours in an email. Tracking number was sent within 4 days of my purchase. Product came and was as ordered, meeting expectations.
Great products(specifically the gators). Hopefully this means whatever stated problems existed have since been resolved. I am a satisfied customer.