Kevin P.

Ohhh geeze where to start.

Okay, so like any penny auction site, common sense and a little intelligence is required. If you think you're going to spend 45 dollars on the smallest bid package and win an $800 Ipad, you have another thing coming. Everyone and there cousin would be doing it.

This site is okay at best. I would say apx. 70% of the cheaper items is just Japanese garbage. Stuff most people wouldn't buy at a dollar store. They don't show you that when you sign up, they show you a FULL page of items that I've NEVER seen on the site. Never, period. In fact, they have a group of "mock" auctions that don't even exist. So in other words, the sign up page looks like you're buying a Lamborghini, but really you end up getting a Hyundai. They sell 6 or 7 items that are worth anything. But there "dealfun price" is MUCH more than you could buy it retail, so if you do end up hitting buy now, you're just getting ripped off.

Example.

The PS3 they auction everyday, the "dealfun price" is $349.00. I could go to Future Shop and buy the same system for $249.00 with a game.

Customer Service is great. If you do end up getting in touch with them, and I'm willing to bet you will, they will do almost anything to help you out. That I can't knock so to speak. Now one thing that's incorrect, is that their average response time is 15 minutes. I've waited hours before, not every time, but it's happened. But, once they finally get in touch with you, they'll do anything for you. I'm sure it's because of the thousands of dollars they're making.

Now I'll get to shipping. Shipping is the worst part of this site. It takes weeks, if not months for items to get to your door. It took almost 2 months for a BluRay player I won to get to my door. I've had over a dozen items damaged, and a few not work at all. Which reminds me NEVER buy ANY watches from there site. I have over 20 of them, all garbage. The straps break easily, they have a cheap feel to them, just throwing that out there.

All in all. Great customer service, bad ending prices and free shipping. If I could do it all over again, I wouldn't. There are SEVERAL other penny auction sites that are much better.