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Kevin W.

Contributor Level

Total Points
80

1 Review by Kevin

  • Solo Auto

8/9/22

1998 Jeep Wrangler with bad PCM showing codes for 02 sensor. 02 sensor & loom diagnosed as good by dealer. Vehicles runs.
Solo Auto supplied three replacement PCM. Non worked and were returned. On a cold engine the 1st showed codes for high battery temp, air intake temp high voltage, engine coolant temp and throttle position sensor. The 2nd showed no codes, engine would start then tach and other meters would drop out and engine would stall. The third showed no codes - engine would not start. At each replacement the original PCM was re-installed and the vehicles operates.

Through this process Solo did not respond to emails and offered no explanation for the defective units. Upon return of 3rd unit I made repeated inquiries for a refund. I got no response. When I called I was told the "girl" was out until 1PM. They promised a return phone call providing status of refund. They did not call. I opened a claim with PayPay. They don't have a leg to stand on and should have just refunded the money. Horrible customer service and obviously poor workmanship.

Service
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