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K g.

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1 Review by K

Orchard Mile

  • Orchard Mile

“Didn't get the dress I wanted, but really appreciate Kimberly's help”
9/26/19

Sadly, due to what I'm told was a technical glitch, the dress I ordered was out of stock. I called customer service but only got a voicemail. However, when I tried a text option, I was put in touch with Kimberly. Kimberly expresses remorse for the problem, immediately refunded my full order (shipping too), and found a really pretty alternate dress. I really appreciated her help.

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