In my life I have never come across so much disorder business. The support is just a joke. No one speak English or all they do is send you automated reply. You can ask then any thing you will get copy paste reply. I have never ever seen anything like Amazon support or Amazon it self. To figured out Amazon make sure to contact angels because humans won't get it. They support is in India and they could care less to resolve or fix the issue. Shame shame shame.