•Mid contract price increases
•One member of staff onsite (occasionally), who offers little to no help, and refuses to offer an alternative contact.
•Lift is broken more often than not
•No security. Gate is often left unlocked overnight and break-ins are a regular occurrence.
•Regular failed attempts to introduce new hidden charges and fees for services that aren't requested or even offered.
•Unwilling to negotiate any kind of exit clause.
•Unjustified and extortionate fees at the end of contract for 'refurbishment' charged per square foot of the office space regardless of the condition it is left in.
•Will not discuss return of the deposit before all exit fees are paid.
•Once all paid and left they still won't pay back your deposit.