I was charged by this company for a meal kit for $39.00. I never signed up for any services and have no emails from this company ever. I need my money back
First of all, let us please assure you that our app cannot be purchased without the user's explicit approval. The only way to get a BetterMe subscription is to input your PayPal/credit card credentials and make a purchase on our checkout page. Moreover, we make sure to highlight all subscription details before payment is made. In addition, every customer should receive an email confirmation with all the details after the initial purchase.
Please note that all refund requests are handled by our support team. Contact us with your request at care@betterme.world and mention that you left a review on Sitejabber. We will do our best to assist you.
Hello, Kim.
First of all, let us please assure you that our app cannot be purchased without the user's explicit approval. The only way to get a BetterMe subscription is to input your PayPal/credit card credentials and make a purchase on our checkout page. Moreover, we make sure to highlight all subscription details before payment is made. In addition, every customer should receive an email confirmation with all the details after the initial purchase.
Please note that all refund requests are handled by our support team. Contact us with your request at care@betterme.world and mention that you left a review on Sitejabber. We will do our best to assist you.
Kind regards, Team BetterMe