I was informed by The Knot that they are like the yellow pages or yelp and they list all the companies in your area. You cannot have your company removed. It is their right to list your company, as the owner of said company, you have no say!
Secondly, if you are not a paying customer you can not respond to any of the reviews. Any body can write a wrong review and if your not paying The Knot, you can not respond - I call that blackmail!
Thirdly, The Best of The Knot, doesn't that sound wonderful? Well all you have to do is have 5 reviews and you get " Best Of ". They say the reviews are all legitimate but I know for a fact they are not...
This is a company that is one sided and does not work as team for anyone but their own pocket. Don't waste your time or energy!