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Ah! Finally somewhere to leave an honest review.
They changed my annual prepaid plan midway through to only include 1/10 of what I prepaid for with zero notice. Customer service was awful and they justified the changes because "we ran an ad about the new plans" which I NEVER saw and wouldn't have thought that would have affected my PREPAID annual plan. You probably allow them to do whatever they want when you accept the terms and conditions. I switched to Showit and love it WAY more. Don't waste your time on this shady provider!
Tip for consumers:
Go with a different provider.
Products used:
Premium Wix website
I am from America, and moved to Canada. Pretty bummed, because in the US, when you order a prime 2 day shipping, it ACTUALLY delivers in 2 days. Amazon Canada sucks and hardly ever delivers when it says that it will. Furthermore, tracking from amazon Canada sucks as well. There's like 15 different options for tracking, but none of them work with the Tracking ID that they *eventually* update your order with. Do not trust Amazon Canada tracking, they will let you down.
Also, I paid for 6 day shipping for an item 9 days ago, and it still has not even shipped. Get your stuff together, Amazon Canada, and start working like the American Version; you can be better than this.
Tip for consumers:
Order items long before you need them.
Products used:
Camera lens, uv filter, and adapter. But I purchase from amazon.ca all the time and this happens all the time.
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