Kimberly W.

I have placed the same order three times which means they have held authorizations of over $300 and I have yet to receive one delivery. I got the service because I have Covid and was going to utilize door delivery. First order attempted (NOT) then canceled. Customer service said drivers sometimes don't show up so that's "maybe" what happened. So I reorder, another $100, delivery was delivered but not to me. Not my door not my door number so someone got all of my groceries… soooo Number three is the charm right? Order again the same day for one last slot time of 9-10 pm so I can have food. Order delivered 10:04 pm but NOT TO MY DOOR! Customer says again "sorry we will contact store and make complaint" in the best broken English possible because customer service is 12 hours ahead of us in another country! Now they have $300 of my money for 5-10 business days held as an authorization and I have nothing. If I walked into Walmart and loaded my basket up with $300 of food I would go to jail even though they have my money held, YET they can hold my money and give no purchase which is basically theft and it's legal for up to 10 business days apparently. I hope Walmart gets sucked in a black hole by Amazon and Target. They are crooked and then hire third party crooks to deliver groceries and then hire overseas customer service agents who can't speak English to say "Oh I'm so very very sorry for your inconvenience" in broken English repeatedly. Ughhhhhh…. The photos are all the authorizations they've made in two days and I have absolutely ZERO OF ITEMS ORDERED!