Thumbnail of user kimberlywilliams20085

Kimberly W.

Contributor Level

Total Points
80

1 Review by Kimberly

CDW
  • CDW

7/14/23

I purchased a printer and ink cartridge. The picture of the printer did not match what I received. The picture had 2 paper trays. I got a printer with 1 paper tray. Something was wrong with the setting of the paper, so every time I had to print I had to select a paper size. The ink cartridge was not the right cartridge for that printer. Because it was defective with clicking the paper size and the wrong ink I had to return everything through UPS. I wanted a replacement but the company said I have to return, get my money back, and purchase again. I will just purchase from somewhere else.

Products used:
Kyocera printer and ink

Service
Value
Shipping
Returns
Quality

Kimberly hasn’t received any votes.

Kimberly hasn’t received any thanks yous.

Kimberly doesn’t have any fans yet.

Kimberly isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user kates744
Kate S. reviewed CDW
2/12/24

Orders placed on nov 1st. Now it's already Feb 12, still haven't received orders. Just a laptop...

Thumbnail of user hoseatakamoto
Hosea T. reviewed CDW
1/13/24

CDW is an evil company. They said our order was fraudulent when it was legitimate. They still...