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Easy returns great products and usually the best prices. I can say that in the last 5 years we really were only disappointed by 2 products and they were pet products with mixed reviews when bought them, so not an Amazon fault.
Placed several orders between 12-21-13 and 12-26-13 received email with useless tracking can't open then and no idea who it was shipped with. Customer service appears to be non exsistant. No response to my emails. Wish I had read reviews before ordering. I have now found the same items at Ross, Overstock and Amazon at the same prices or less.
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