I have used Tiny Prints since 2009 for Christmas, HS graduation parties and an Eagle Scout celebration, but no more... It started last Christmas when talking to a Shutterfly representative that didn't understand me nor me her. It was very frustrating unlike in the past when I was able to communicate directly with a Tiny Prints design person when making changes. But I decided to gave it another try this year. To my dismay, things were still bad. They have design limitations of only 2 corrections, this I found out when I needed one more thing done for clarity, but it was too late. I was also upset with the late delivery of our Christmas cards. I ordered on Dec 8th and didn't receive them until December 21st. All this time their ad on the website was offering 3 day turnaround timing. I'm sad to say that I'm done with the new and definitely not improved Tiny Prints since taken over by Shutterfly. Bigger is not always better.