Shoes run very small. Return policy states 10 days to return merchandise but gives no address for returns. Shipments come with no paperwork. Emails to customer service resulted in a very late response. I shipped shoes back to return address on package. They can't contact this warehouse and locate the shoes so I'm out my money and the shoes. Not helpful at all. Terrible customer service. English is obviously not the first language of the customer service department. Very hard to communicate. Do not order! Shoes very poor quality.