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Kimja V.

Contributor Level

Total Points
85

About Me

Marketing and advocacy specialist, working for non-profits

How I Can Help

Guidance on consumer rights at universal level

Interests

Traveling, pets

1 Review by Kimja

  • HeySilkySkin

5/1/21

Don't buy it: the handset does not work properly, with sometimes automatically shutting off without a reason, and I even got a burn from it. I received it months late, and when I finally first used it, it was days after I had received it, and so they do not want to apply the "90 day money back guarantee" which is advertised on their website. No, you're supposed to email them (but you never receive a confirmation) on the day you receive it (so not try it out). You cannot get a refund in a normal time, as they make sure the thing is delivered very late and then they say for hygiene reasons it is impossible to accept it back (they could just disinfect it, but whatever). And then when they are stuck, they start asking you for videos. They also don't confirm the receipt of the videos, but just ask you more and more videos. A bit more and they'll be asking their customers to produce a documentary! So total scam, don't give them money and they should be taken offline.

Tip for consumers:
Just don't buy

Products used:
Handset

Service
Value
Shipping
Returns
Quality

Kimja Has Earned 5 Votes

Kimja V.'s review of HeySilkySkin earned 5 Very Helpful votes

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