My mother ordered a queen size comforter set from this company that did not fit a queen size bed. When we tried to return, they only would give us 70% because they claimed it had been washed. It had NOT been washed and only removed from package and re-packaged when did not fit. I believe they sold her a used set and tried to pass it off as new and now will not accept our return. I tried to speak to someone directly to explain the situation and it is the worst customer service I have ever experienced. STAY away from this company!