I sent a few emails request cancel on my order. Angela replied back " it's cancel and takes 10 days back into my credit card". So I wait 10 days. Did not see a refund. Emailed them again, her name Angela Tucci replied to me again, she said " yours cancel issued yesterday " which should have been 2 weeks before that. Each email it's take 3-4 days for them to reply. She also said there will be a cancel confirmation and she will sent that to me when is issue. But now I sent another email request that cancel confirmation. Not have a reply yet. This order have been more than a month now. And my refund still not happen.