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I ordered a dress with express shipping, I was happy to pay for both as I really liked this dress. However when I was reviving no status updates I panicked. The dress did not arrive with in 3-5 days, and I needed it for an event. In fact it has been nearly a month and the dress still hasn't arrived! When talking to customer service they are giving me percentages of a refund the can give me and each is different from the last. They are a useless company that treat customers unfairly lying about the reason for the delay, each member of customer service saying it's the "warehouse" or "delivery". After me waiting this long I should get a full refund for the shipping and the dress.
Tip for consumers:
Save your money and find the dress on a different website this company is awful and you may never receive your dress on time and money back.
Products used:
None because it still hasn’t arrived
Kimrun A.'s review of IVRose earned 7 Very Helpful votes
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