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Kim T.

Contributor Level

Total Points
80

1 Review by Kim

  • Cape Diablo

3/11/24

The ( over $50) watch bands are poorly made and unravel easily and fall apart. When you contact customer service you'll be told this is normal wear and tear even though your piece is less than 4 months old. Terrible customer service!

Service
Value
Quality
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CD S. – Cape Diablo Rep

Hi Kim! I apologize for any inconvenience you've experienced with your watch bands. Our goal is to provide high-quality products and exceptional customer service, and it's disheartening to hear that we've fallen short of your expectations.

I understand your frustration with the bands unraveling and falling apart within such a short period. Please contact us at support@capediablo.com with your order details and any relevant information about the bands in question. I assure you that we take customer feedback seriously and are committed to resolving this issue to your satisfaction.

Thank you for bringing this to our attention, and we look forward to assisting you further.

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