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A good idea but poorly executed. Customer service is severely lacking - don't think you can talk to anyone and it takes weeks or months for a reply.
I purchased restaurant vouchers for vacation and the restaurant was closed. I've notified restaurant.com on 4-6 occasions and the restaurant is still showing as an option (permanently closed). But I get to exchange my voucher... I won't make this mistake again. So much for their concern to make the experience good for us clients.
Tip for consumers:
A good idea but poorly executed. Customer service is severely lacking - don't think you can talk to anyone and it takes weeks or months for a reply.
I purchased restaurant vouchers for vacation and the restaurant was closed. I've notified restaurant.com on 4-6 occasions and the restaurant is still showing as an option (permanently closed). But I get to exchange my voucher.... I won't make this mistake again. So much for their concern to make the experience good for us clients.
Products used:
restaurant coupons
Kim W.'s review of Restaurant.com earned 2 Very Helpful votes
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I paid for a $100 gift card from restaurant.com. I never received the card despite having my cc...
They stole my balance too! Stay away from these thieves! Paid for certificates that I had to...
