Terrible customer service, horrible long time for process warranty case (negative), I am forced to them rules even they fail in the time and quality of process + they want to charge me fees 80 pounds if I want to recieve back the phone if not they will keep it. For eglobalcentral everything is ok when in fact screentouch doesn't work properly during charging the phone. Do not want to return money, fix the problem or propose a new device or anything else. Totally disappointed and do not recommend to anyone!