I purchased an expensive camera from this site under the false impression that they were an Australian company. This is what they claim anyhow. I returned it immediately as it was faulty. They arranged toll, it was lost. It was found a month and a half later after I contacted consumer affairs. It has been five months since the purchase and i have not been given a refund or replacement. They don't answer calls, or emails. Absolutely devastated. Now attempting a chargeback and legal action. So disappointing. Really want to give this company the bad name they deserve.