The site clearly states the ship dates and return policy for each sale. I purchase 1-3 items a month and have never had a problem with authenticity or item quality. In fact one item I purchased did not sell out and was listed a week later for $20 less than I paid, ideeli credited my account the $20 immediately.
Hi KM,
Thanks for sharing your experience! As you mentioned, we do our best to make the shopping experience as transparent as possible by listing expected shipping dates and our return policy directly on the sale page. All of our items are authentic and received directly from the manufacturer or a licensed third party to ensure quality. I'm so glad we were able to provide you with a price adjustment. It's our goal for you to always be as happy as possible with your purchases. Thanks for being a part of ideeli!
Best,
Jason Faria
Customer Service Manager