- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Etsy encourages scammers apparently but not protecting buyers and refusing to shut down obviously fake shops. How many people get ripped off before Etsy does something: apparently it's internal information they can't disclose. Safe to say, shop elsewhere, unless you enjoy being scammed.
Tip for consumers:
Don’t shop here unless you like throwing your money down the drain
Products used:
Apparently nothing
Great shopping experience and super fast shipping. Item arrived in great condition and as pictured. No complaints! Would shop with them again.
Tip for consumers:
Nope
Products used:
Plush
Vestiaire always manages to make simple things painful. I ordered a jacket thinking it'd be fine, but they ended up going back on their word and shipping it when I was out on vacation (and Customer Service has already confirmed they would not send it until I was back). The item was returned to them and they are now refusing to resend it or release my refund (again after Customer Service swore I'd be refunded). So now I am out of money and my purchase. The seller was in no way at fault as her hand's were tied and she was really sympathetic for their bad service. I guess I'll have to see if I can get my money refunded through my credit card company because Vestiaire has kept the jacket.
Tip for consumers:
Avoid this company unless you like wasting a lot of time and money
Products used:
jacket
Kate hasn’t received any thanks yous.
Kate doesn’t have any fans yet.
Kate isn’t following anybody yet.
Empty.
Dear Kate, we are sincerely sorry to hear that you are not satisfied with our services and thank you for taking the time to share your experience
We will keep working to transform the fashion industry by empowering our community of fashion activists!
Your feedback is precious to us and we would like to look into your request. Should you need to contact us, do not hesitate to use our dedicated email form here in our dedicated FAQ article "Contact Us". Our teams will contact you as soon as possible to provide you with an explanation and solution. We thank you for your understanding and cooperation. Best regards,
The Vestiaire Collective team