Kollin K.

This site is a SCAM. I ordered two products from this website on Nov. 30th. They were confirmed the same day. After a week of processing without being shipped, I sent an e-mail and talked to a SmartSubs Live Chat representative who told me the order would ship the next day. It NEVER shipped. I sent two more e-mails the following. A day later I received an e-mail stating the website no longer sells the items I ordered. Yet, somehow, both items are still "in-stock" on Smartsubs.com. They did offer to send me a cheaper version of one of the items I ordered. I declined. I asked why they still sell the products on-line if no longer offer them. They never answered. I believe this company is a SCAM to sign people up for free trial offers. Like another reviewer, I have also filed a complaint with the Better Business Bureau. Do not get suckered into the cheap prices and free shipping. This website is a SCAM.