Serious company, prompt replies in any cases. I won and bought my two bags and one purse on Apr., 6th. After they confirmed the tracking number, I was waiting for one week. Then they sent me an e-mail and informed me the purse was not on stock. So I agreed for shipping of my two bags only. Ive got my purse-refund in one week, and bags arrived in two weeks only. So it took 3 weeks in general since I placed my order. BIDZ is highly competitive because they give you a chance to choose in between very expensive, middle-priced and cheap stuff. So, BIDZ, no doubt!