We booked a flight for a funeral. Dates were correct then once we were sent an email, the dates had been changed. We called them to change it and they wanted to charge us an additional $850, which was more than my original flight! Their customer service is some of the worst we've ever encountered. We were placed on hold forever and told there were no supervisors available to call us. We were talking to the "senior rep". Absolute worst company every! We are now out $1600!
DO NOT USE THIS COMPANY! YOU WILL BE SORRY.