I ordered Christmas gifts on November 28. They were due to arrive on December 8. I contacted them five times before Christmas (including two phone calls when I waited over an hour on hold each time) and two times since Christmas. I have yet to receive the order.
Hello Kristal,
I am so sorry to hear about the delay with your order. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. We'll be reaching out to you directly via e-mail.
We look forward to assisting you further!
Thank you,
Christine