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I ordered 16 mommy and me items from this site in April. The order was duplicated and payment taken twice. I contacted immediately and they said they would refund the duplicated order. That refund took nagging for 4 months and I finally got it after threatening to file a dispute with my credit card. The order that I wanted to keep came in about 10 shipments over the course of 5 months.my daughter outgrew all of the things I got her before they ever arrived and none were in season by the time they arrived anyhow. I had to email customer service weekly, checking on the order and they kept telling me it could take 7 -10 business days... after about 30 emails and 155 days I finally received my complete order. Don't order from this site... it is not worth the stress.
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I ordered from Popreal at the beginning of the summer 2020 a mommy and me set for my daughter and...
Dear customer,
So sorry for the inconvenience caused to you.
Could you please tell us your order id so that we can help you as quick as possible?
Any problem, please feel free to contact us via contact@popreal.com.
Thank you
Popreal