Ipsy is quick and sure to take your money on the first of the month then every single month they claim they ship your package and hit the ship button usually by the middle or the end of the month and that package never arrives and it happens every single month. When writing to customer service if they even bother to respond at all they give you the same lies over and over stating the package was shipped & don't worry about it it'll get there even though it's usually 15-20 days since it says it was shipped. When you then again right to customer service complaining that you never got the package then they admit they never shipped it and then conveniently every product is sold out. Save yourself a lot of stress and money and waste of time because they are worthless and a complete scam