Kristen B.

First off their customer service was incredibly rude. Second, we ordered 3 lights for a new house we were buying prior to our move in. Once we moved in we realized that the lights did not work. I submitted a return request and never got a response. I called a week later and the lady told me I was denied the return because it was past the 25 days. I said I submitted the request on day 25 and she argued with me and said it was past the time. She then said I could order different lights and then after purchasing and paying for shipping to send the other lights back could let them know and they'd refund me. This was already $500 worth of lights in which she wanted me to spend $500 more before they'd considered refunding me my original 500. I asked if I could get a credit to their store and she again said no. Most unfriendly person I've ever spoken too. I will not be recommending them or ordering from them again.