Somehow they began charging me for something I never signed up for or received anything for. Then conveniently they do not have their website up and running. I have no image because I never signed up for anything. I have a bank statement showing the charges but no emails were received for anything.
Hello, Kristi.
Please be kindly informed that we have nothing to do with any scamming activities. First of all, let us please assure you that our app cannot be purchased without the user's explicit approval. Moreover, we make sure to highlight all subscription details before payment is made. In addition, every customer should receive an email confirmation with all the details after the initial purchase.
If a user doesn't want to continue using the service, they can cancel the subscription 24 hours before the end of the current billing period. This information is clearly available on the checkout page for our customers to review before placing the order. They can also find it in the confirmation email along with the option to unsubscribe by contacting our support team.
We want to learn more about what happened and how we can make things right. Please reach us at care@betterme.world and mention that you left us a review on Sitejabber. If you have already reached us via email, let us know the 7-digit number of the email you received in the auto-reply. This way we will find your messages and get back to you shortly.
Kind regards, Team BetterMe