Kristine R.

I completed the information in order to receive a 10 dollar coupon for my first order however the code was not accepted

Be warned of this office! I write this review with tears streaming down my cheeks. Our 4 1/2 year old beloved dog died 40 hours after being seen at this office by Dr. So. Despite providing an in-depth time line for the 4 days leading up to his visit, despite the office refusing to accommodate my request to have a vet see my dog a day earlier when he was coming in for a scheduled nail trim because he was not feeling well, despite not performing requested tests; abdominal x-ray & blood work, Dr. So did none of the requested and gave Jaxson a clean bill of health her diagnosis "Jaxson seems to be having a little bit of gastrointestinal upset causing him to have decreased appetite and diarrhea", additionally she claimed to have "fecal sample for a comprehensive parasite screening, and we will contact you with the results when they become available" that's a joke, I decided on my own to provide a stool sample it was never requested or suggested by the office and second I was never contacted with the results I contacted them after Jaxson died for the results and they were negative for everything!
Dr. So not only mis diagnosed Jaxson but she mis- treated him as well and never even had the decency to review his labs or reach out to me. I never said in. My time line that Jaxson had diarrhea and who in their right mind would recommend an oral med to a patient that is vomiting? How could a vet not notice swollen lymph nodes? When we brought Jaxson to the ER vet the next night they asked "How long has he been sick, I presented Dr. So's report from a day earlier. Once they ran the tests they saw he had widespread disease most likely cancer. Jaxson probably would have died even if Dr. So had been competent vet but she treated my dog without any humanity or compassion she disregarded his moms concerns, dogs can not speak for themselves!
Furthermore, Jaxson had been in this office for his annual visit less than 3 months ago and was also given a clean bill of health at that time as well.
The owner of the practice Dr. DiGiacomo contacted me and told me that she has been practicing medicine for 15 years and she would have done exactly what Dr. So did, I guess that means be uncaring and incompetent and not actually examine the patient. I asked for my money to be refunded and I said I would give them the name of the shelter I would like the money that I paid for his incompetent care to be donated to and Dr. DiGiacomlo said "I WILL NOT REFUND YOUR MONEY" do yourself a favor RUN RUN RUN away as far and as fast as you can this is a horror show a place where nightmares are made.