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Due to the Corona virus outbreak, I needed to cancel my trip. Philippine Airlines said rebooking was free for flights from Japan and Korea. I inquired and called them up (25 minutes of talking, US number from Japan!)
To be fair the call center agent was helpful. But when they emailed me the price to pay, wow it is like I need to buy a new ticket because of their CHANGE FEE. I cannot believe this company. I'll never book with them again.
Kristine S.'s review of Trip.com earned 27 Very Helpful votes
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