I needed my blouse to be 20" long and they did not want to do that. After 2 weeks of hassling them asking them why they can't make my blouse the length I want, they finally said yes. Not sure why they didn't say yes from the start and why they didn't give me a reason why they couldn't do it.
I ordered a saree and it came with all requested changes I needed. Not sure I will order again from them. Did not enjoy the run around.
Hello Kristin S,
We Sincerely apologize for any inconveniences.
We had a dedicated team of designers to provide the solution & customized tailoring needs, but still sometimes - some peculiar design or a Quality trouble arise which for a time can create a confusing situation.
Our team still always strive to make the customer requirements fulfill at the best to make the shopping experience more convenience & Hassle free.
Customer satisfaction is our prime motto & keeping that in mind we also tried to contact you but in absence of any revert we couldn't solve the problem you faced.
We still hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com