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Kristy Q.

Contributor Level

Total Points
91

1 Review by Kristy

  • Bonanza

2/3/15

They have NO customer service phone number and will not give you one even if you ask a 100 times. I would not buy here, they have no seller or buyer protection at all. I have had my items posted there since the beginning of November 2014 and as of Feb 2015, have had 4 items sell. On Ebay it is hundreds. My Etsy is picking up rapidly and I will be analyzing that still for cost effectiveness, but it is picking up. I hesitate to keep my items on Bonanza at all as there are so many problems with it. For now, I have it sink from Ebay, I check it basically for stupid errors and check for sales. Which takes almost NO time at all as they never have sales. I am on the fence to even leave it up there, it is so deep with scams. I have about 10.00 in my account there. I am requesting it. If I get my 10.00, I want to shut it down and go. Ebay is a publicly traded company. Etsy is rumored to be going public. They are HUGE compared to Bonanza which is one guy extracting money from his home business. When people reply to negative feedback on Bonanza as someone employed or owning Ebay or Etsy, you have NO understanding of the companies at all. Large companies NEVER direct employees to put out swear words and bad reviews on their competitors. In fact they would fire you for it. Fast. Bonanza? You have a decision maker defending himself. He replies, that Bonanza ONLY replies to complaints filed through the Better Business Bureau. Are you high? You ONLY reply to customer complaints that file with an outside agency? WOW Stay AWAY, I want my shipping deposit back and I want out. Waste of time.

Tip for consumers:
DO NOT BOTHER, A LOT OF SCAM

Service
Value
Returns
Quality
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Jackson B. – Bonanza Rep

Bonanza has an A rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.

Kristy Has Earned 11 Votes

Kristy Q.'s review of Bonanza earned 11 Very Helpful votes

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