Krystle S.

My Family has been a loyal customer of YP for close to 50 years but over the years it has gone down hill super fast. They placed the wrong phone number in the book and the rep himself said I tried calling and it said disconnected after telling him before publication the new number. After a very long conversation with the customer service reps they told us they would offer the smallest discount ever that was Penny's to the dollar on how much my business would lose to their mistake. And then got another rep that jumped on and immediately told me you better be glad that was even offered because I would have given you nothing. So after this they will not be getting our business. They're WAY to many other options out there that give me more clear and precise reads of tracking my business marketing that YP is just unable to do at this point anymore they are becoming so obsolete.