Ksenia V.

I've ordered from well.ca for years, usually competetive pricing and decent delivery rates with low cut off for free shipping. Last year they increased it from $35 to $49 MIN, doable but still. So i go to order today and my cart is at $51 before tax, no discounts and they're trying to charge me $12.95 for shipping! While their website clearly states that free shipping is $49+ no small print no exceptions. For full transparency: this is shipping to Nackawic NB, a rural town of about 500-1000ppl, only 30min away from a 'hub' city of Frederiction. We're not talking NWT here or NFLD, etc. For other reference, when i went to change it to my sister's address in the 'city' of Saint John, it did change it to 'free shipping'. Go figure! However, in NB as is most of Canada, at least 30% of us live 20-30 min outside of a hub 'city'. How well.ca justifies this extra expense I do not know, as I pay the same price with canada post to ship a package basically anywhere in NB and NS. But guess what- they've lost my business. Lack of transparency and false advertisements are a huge no-no.

Be WARNED! The company is now bankrupt, if you've booked and have yet to collect the car, call your CC immediately and make other car arrangements. The "unofortunate circumstances" are that they're now delinquent though they are still not publically admitting it. Just do a quick google search dated last month for more info.

If you've booked, travelled, collected and returned the car but now being charged double by local companies because Atlas isn't going to be paying them, report the charge to your CC as fraudulent, as you have no fiscal responsibility whether or not the broker paid the supplier, that's not why your credit card was given. Good luck and don't let it affect you too much, they're all a bunch of crooks but you'll get your money back anyhow.