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Kuno I.

Contributor Level

Total Points
82

1 Review by Kuno

  • Crisis Text Line

12/18/23

I texted ******* at first and waited 45 min for a counselor. During this wait, I also tried 988 and got someone immediately after asking a series of annoying questions including three capchas. I stated I was having nonstop night terrors all night and had a fear of going back to a hospital that abused me. The idiot on the other end terrified me by trying to send me back.

I end the conversation after stating again I was in no harm to answer *******. There, I got asked what was causing my night terrors a whopping three times back to back. My first answer apparently wasn't enough for them and my second answer of I already answered that didn't seem to make it clear that the guy was obnoxious as all hell.

Dealing with these idiots will increase any problem you have.

Service
Value
Quality
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Jared W. – Crisis Text Line Rep

We sincerely regret that you had such a frustrating experience. Our aim is to link texters with a volunteer Crisis Counselor in under five minutes. Your feedback is valuable to us, and we are committed to investigating such reports to enhance our service. Your well-being is of utmost importance, and we urge you to reconnect with us if you ever require someone to talk to. You can text SHARE to 741741 or reach out via web chat here: connect.crisistextline.org/chat

Kuno Has Earned 2 Votes

Kuno I.'s review of Crisis Text Line earned 2 Very Helpful votes

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