Kyle T.

What a slimy company, if you order from them you better hope you have no issues with your order. They sent me a defective knife with quality control issues. They they stated I had to pay return shipping on it. I'm not even going to comment on what a despicable policy this is, horrible customer service. When I complained they said they'd send me a shipping label. I sent back the knife and everything seemed fine. I just saw they only issued me a partial refund, $8.12 short. Seems like just enough to cover the shipping I refused to pay. I've spent thousands of dollars with DLT and they won't be getting another penny from me and I'll be disputing this with PayPal. What horrible customer service and I'm frankly disgusted with both their service and policies. Don't give these scumbags your business, save yourself the hassle and order elsewhere.

THERE IS A REASON THEY ARE RATED AS A D+ WITH THE BBB, RUN FAR AWAY FROM THESE CONARTISTS. I sent KEH a bunch of items for trade. Their evaluation offered me less than half of what the quote was. All these items were originally purchased from KEH and were in as good or better condition than when I received them. Upon receiving the items back I noticed one of the lenses was damaged and the prism finder was missing from the package. Upon contacting them, they were completely useless and refused to acknowledge their mistake. The lens was not damaged when I shipped it to them and they continue to state that it was. They continue to state that the prism finder was in the box when they shipped it however it wasn't when I received it. They said the only way for them to file a claim with FedEx is for me to send a picture of the package as it was received, obviously I had to open the package and items when it came in for me to find out the prism finder was missing! Run far far away from this company.