Thumbnail of user kyras11

Kyra S.

Contributor Level

Total Points
191

2 Reviews by Kyra

  • TrueAccord

10/29/23

I owed on a loan I defaulted on when I had some financial difficulties. This company had been sending me emails about it for 6 months but as I seldom check email unless expecting one, I never saw them. Fast forward to recently, I was in a position to pay off my debt. I went to log in to the original creditor website and saw my account had been sent to true accord, with the contact number, website, etc given as well. I went to the website, put in my account number and it brought up my payment options. I was going to ask for a settlement offer but no need, they offered one on there. I accepted and paid it. Afterward I got a confirmation number with a note that I would also receive an email. I checked my email. There was a receipt from them for my payment stating I had settled my account and my responsibility for this account was fulfilled. Later when I spoke to the original creditor I ended up with one who was a nasty piece of work. When I told her I had paid the debt collection office she kept saying I still owed the money and was just a hateful witch. I called True Accord back, spoke with a really nice lady, who stated they indeed did let the original creditor know I had paid the account, settled it, and now had a zero balance. I ended up today, sending true Accord another email asking them to please make double sure the original resistor has the info that it's paid. I found it amazing that the debt collectors were actually nicer, respectful and professional while the original creditor acted like a donkeys butt. This debt collection agency is one that others need to look at and emulate. Working with True Accord has been a very pleasant experience. Adding screenshots of the email true accord sent with sensitive info redacted. It's so nice to know they sent that so if I have to dispute the original creditor on my credit report after the 30 das it should take for them to report it, I have proof to submit with it.
True Accord you are amazing! Please keep up the good work! Your wonderful reps are worth their weight in gold!

Products used:
Bill paying

Service
  • Christin

11/15/18

States when you request free reading that you'll never have to give credit card info... that it's totally free then u get an email saying all these wonderful things will happen but only if you have her fix a problem with your planets (?) Then asks you to pay for access to a website. Scam. Knew it was going to end up with being asked for money.

Kyra Has Earned 29 Votes

Kyra S.'s review of Christin earned 29 Very Helpful votes

Kyra Has Received 1 Thank You

Thumbnail of user simmis6
Simmi S. thanked you for your review of Christin

“Thanks Kyra. So True. She told me the exact same story”

Kyra doesn’t have any fans yet.

Kyra isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user barbaras4521
2/2/24

I got a text with a link. It asked for zip code. Not attached to account. I called she checked,...

Thumbnail of user markb1907
8/18/23

Do not have a YELP account, and they want money online for half what they say I owe. I called...