Kyson s.

I ordered a replacement shelf for my fridge from them. I received a shelf but it was missing the brackets. I had ordered the correct part number for it to come complete with everything. When I began emailing customer service about it they said for me to return it as the item I wanted was out of stock. I mailed it back at my cost and they will not reimburse me for the shipping for their mistake. Upon emailing them several times they stopped responding. I then called them and their response was, "we don't pay for return shipping.". Now I can understand if I ordered the wrong product but they completely send me the wrong shelf. Very poor customer service DO NOT BUY FROM THEM.