Lana B.

Found physics tutor via this website clearly advertised as offering GCSE physics. Paid £24.99 finders fee. After several lessons tutor told us he did not cover GCSE curriculum, only Nat 5 level which is a different syllabus and exam. I therefore contacted First Tutors for a refund as this is false advertising and in breech of consumer protection rights. They refused to give me my money back. Dishonest and unscrupulous treatment, and this tutor is STILL being advertised as offering GCSE on their website.

I was told to leave a review on their website to get my money back so I did, which they then turned against me because I had said he was a great tutor but NOT as advertised, as I did not want to be rude about the person.