Lance C.

ALL of my bookings have been cancelled without any reasonable explanation, Booking ID *******, *******, *******.
While some of booking, which is from HKG to FNA departure date 18 April, which is tomorrow. It is really frustrating that your have cancelled this urgent booking. But the more important is, you have charged my credit cards.
I have called the customers services center and they claimed that no money will be paid in cancellation, HOWEVER, from the credit cards centers, they said that all payment is confirmed and will be made. I have read all those comment, if your company cannot make full refund, and send me a proof of transaction document within 3days, I might have to ask help from the media and police force. I have found a lawyer in France who are experienced in consumer rights and scam, if i cannot get any answer from your company before 21/4, you will receive a lawyer's letter.

ALL of my bookings have been cancelled without any reasonable explanation, Booking ID *******, *******, *******.
While some of booking, which is from HKG to FNA departure date 18 April, which is tomorrow. It is really frustrating that your have cancelled this urgent booking. But the more important is, you have charged my credit cards.
I have called the customers services center and they claimed that no money will be paid in cancellation, HOWEVER, from the credit cards centers, they said that all payment is confirmed and will be made. I have read all those comment, if your company cannot make full refund, and send me a proof of transaction document within 3days, I might have to ask help from the media and police force.