Landus R.

I have had a great experience with Alibaba suppliers so far. Great prices and great customer service.

"When the flowers arrive on time I am beyond pleased. The quality is excellent, but sometimes I think the communication on delivery status is a bit lacking. Overall, I am very satisfied."

Is what I said before I decided to use them more than twice.
Again, Another order has failed to be delivered on the day requested. I mean, why would I actually want Valentines flowers delivered on Valentines Day. Crazy right?! I have ordered these flowers well in advance because as a retailer who is in charge of logistics I know that the Valentine season can be very hectic. I ordered these flowers on the 3rd of February.

Thank You for nothing. Each time that you said that I would be reimbursed for my inconvenience, I was not. I am done with your company. I am so let down and disappointed that I can't even explain. I could have at least gotten a warning that the flowers would be late, or not arriving at all so that I could have made better arrangements.

I know that you may think that you only sell a product that will die, but as someone who is in charge of logistics for a jewelry company I can tell you that it is much more! You are selling emotions unfortunately, and there is a greater responsibility when this is involved. Save your money in the future, and use a better known company because this company does not care.